This Privacy Policy statement includes details of:

Our Privacy Commitments | Types of Personal Information Held and its Use | Consents and opt-outs | Use of Cookies | Disclosures | Confidentiality Security of Your Personal Information | How to Access, Update and Erase your Personal Information | Security Measures | Content and Use | Intellectual Property | Links | Changes to this Privacy Policy

For the purpose of this Privacy Policy “group company” shall mean Gen-Y Hitch Australia and any of its subsidiary or affiliate companies, including, without limitation, the companies listed and their displayed product/s.

Our Privacy Commitments

Gen-Y Hitch Australia (“the Company”) respects the privacy of every person who visits, registers with or subscribes to our websites and on-line publications, and is committed to ensuring a safe on-line experience. This Privacy Policy applies to this website (“Site”) as listed below under the heading “Site” and outlines the information the Company may collect and how we may use that information. This Privacy Policy also tells you how you can verify the accuracy of your personal information submitted to the Company through our Site and how you can request that we delete or update it.

This Privacy Policy consists of a general section, which applies to the Site, followed by specific sections on and Sites that provide supplementary information about the personal information collected on those Sites.

Information about the Company:

Imports, exports including the sale and distribution of off-road and outdoor automotive parts worldwide.

Gen-Y Hitch Australia registered Company Address is as listed in ASIC corporate documents.

The Company’s primary goal in collecting personal information from you is to give you an enjoyable customised experience whilst allowing us to provide services and features that most likely meet your needs.

The Company gives you the option to access our Site’s home page without subscribing or registering or disclosing your personal data.

We collect certain personal information from you, which you give to us when using our Site and/or enquiring about, purchasing or ordering our products and services.

We also collect certain personal data from other group companies to whom you have given information through their websites in accordance with the purposes listed below.

Where, as part of our Site services, we enable you to post information or materials on our Site, we may access and monitor any information which you upload or input in order to fulfill our obligations to you and protect or comply with our legal rights and obligations.

We do not collect information about our Site visitors or product enquirers.

Please note that we do not collect any personal information from children under thirteen years of age and that no child under thirteen should submit any personal information to the Sites. Should we discover that any such personal information has been delivered to the Sites, we will remove that information as soon as possible.

Types of Personal Information Held and its use

On its’ Site, the Company collects personally identifiable information, such as your name, business name, work and/or home address, and telephone number and email address and comments/information you may input or post. The Company may collect demographic information, such as your postcode, age, gender, purchasing preferences and interests or may collect a combination of the two types of information.

The Company collects and uses your personal information to operate its Site efficiently and to deliver the products and services you have requested.

Your personal information may be used for the purposes of:

Customer Administration, i.e. part of the personal data is used for the provision of information, communications, or transaction services such as placing an order and delivering products and/or services to you.

  • Marketing, i.e. parts of your personal data may be used by the Company to contact you by email, fax, telephone and/or post for sending information or promotional material on the products and/or services of the Company.
  • The Company gives you the opportunity to opt-out of receiving marketing communications and will in certain circumstances need to obtain your consent before sending such communications to you.
  • Trading in Personal Data, i.e. parts of your personal data may be collected and processed with the intention of selling it to other organisations, but only after consent has been given by you.
  • This information also helps us determine what is most beneficial for our users and how we can continually create a better overall service for you. Employees or contractors of the Company who are given access to your usage information will be required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for us.
  • The Company may also use your information to measure what area users visit most frequently and what information users access the most. We use this data in connection with the design of our website. This information also helps us determine what is most beneficial for our users and how we can continually create a better overall service for you. Employees or contractors of the Company who are given access to your usage information will be required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for us.

Any other purposes for which the Company wishes to use your personal data will be notified to you and your personal data will not be used for any such purpose without obtaining your prior consent.

Consents and Opt-Outs

You can give your consent to or opt-out of particular uses of your data as indicated above by informing us by email, post or phone. We will action your request within 48-hours.

Use of Cookies

The Gen-Y Hitch Australia Site uses “cookies”.

A cookie is a text file placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie.

Temporary cookies are a mechanism for maintaining continuity between pages during your visit. These cookies are maintained in your browser’s active memory and are terminated at the conclusion of the Site visit. Permanent cookies are used to recall on subsequent visits your login information and your agreement to our terms and conditions.

Cookies are integral to the functioning of all this Site. By using your browser’s options to block cookies you will effectively prohibit effective use of the Site. If you still wish to control the operation of cookies, then functionality is available through your browser. Generally, you have the options to accept all cookies, to be notified when a cookie is issued or reject all cookies.

As outlined above, disabling cookies may prevent the Site from operating fully.


Your personal data may also be sold to other companies in the form of lists and directories, but only after permission from you in accordance with the provisions above.

Please note that the Site may contain links to external sites and may contain advertisements for, and/or the opportunity for you to purchase products or services from third parties. Please note that this Privacy Policy does not control the activities of such third parties, and users should consult those third party sites’ privacy policies.

Confidentiality Security of Your Personal Information

The Company is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration.

We have implemented information security policies, rules and technical measures to protect the personal data that we have under our control.

We also give you the option of using a secure transmission method to send us personal data identifiers, such as credit card details and bank account number.

How to Access, Update and Erase your Personal Information

If you wish to know whether we are keeping personal data about you, or if you have an enquiry about our privacy policy or your personal information held by the Company, in relation to the Site you can contact the Data Protection Officer via

Postal mail to this address : PO Box 107, Isle of Capri QLD 4217

Telephone: 0407 954 060


The Company allows you to challenge the data that we hold about you and, where appropriate in accordance with applicable laws, you may have your personal information:

  • Erased
  • Rectified or amended
  • Completed

Security Measures

The Company has adopted the legally required levels of security for the protection of personal data, and they try to install those other additional technical means and measures within their reach to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data provided to us.

The Company is not responsible for any hypothetical damage or loss of damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes unrelated to us; of delays or blockages in the use of this electronic system caused by deficiencies or telephone line overloads or process centre overloads the Internet system or other electronic systems, as well as in other electronic systems, as well as damages that may be caused by third parties through illegitimate intrusions beyond the control of the Company. However, the user must be aware that the measures of Internet security are not impregnable.

Content and Use

The user is informed and accepts that access to e-commerce does not imply, in any way, the beginning of a commercial relationship with the Company.

The head of the e-commerce does not identify with the opinions expressed in it by his collaborators. The company reserves the right to make unannounced changes it deems appropriate in e-commerce, may change, delete or add both the content and services provided through it and the way in which they are presented or located on its servers.

Intellectual Property

The intellectual property rights of the e-commerce content, its graphic design and codes are the property of the Company and, therefore, their reproduction, distribution, public communication, transformation or any other activity that may be carried out with the e-commerce content is prohibited, even if the sources are not cited, unless the Company gives its written consent. All trade names, trademarks or distinctive signs of any kind contained in the company’s e-commerce are the property of their owners and are protected by law.


The presence of links in the Company’s e-commerce has merely informative purpose and in no case suppose suggestion, invitation or recommendation on the same.

Changes to this Privacy Policy

The Company will occasionally update this Privacy Policy to reflect new legislation or industry practice, group company changes and customer feedback. We encourage you to review this Privacy Policy periodically to be informed of how the Company is protecting your personal information.

This Privacy Policy applies to the websites located on the World Wide Web, including but not limited to, the following domains as well as social media channels including Facebook and Instagram pages relating to the Company.